Shipping

We offer many options for you to get your hands on your new Chapeau! garments including a FREE service that allows you to collect your order from your local bike shop if you are a UK customer.

Read on below for full delivery options per region.

If you need to return or exchange an item then please see our returns page.

Please note that customers may be required to pay local taxes on receipt of their order. This varies from country to country, more information is available here on DHL's website.

 

Christmas - Last Shipping Dates

These are not guaranteed dates and are subject to delays within the delivery system outside of our control. In general, we would advise you to order earlier rather than later to have the best chance of receiving you items on time.

UK

Free 3-5 Days with RM48 Tracked
Last Shipping Date
Dec 21st

1-2 Days with RM24 Tracked
Last Shipping Date
Dec 22nd

Next Day With DPD
Last Shipping Date
Dec 23rd

INTERNATIONAL

Rotal Mail Tracked and Signed International
Last Shipping Date
Dec 11th

Express DHL
Last Shipping Date
Dec 17th

UK Mainland

Royal Mail

Standard
Basket Value: Up to £100
FREE
(3 - 5 Working Days)

Tracked
Basket Value: Up to £100
£3.99
(1 - 2 Working Days)

Tracked
Basket Value: Over £100
FREE
(1 - 2 Working Days)

DPD

Next Day
Basket Value: ANY
£6.50
Next Working Day by 6PM when
ordered by 3pm or we refund carriage.



Saturday
Basket Value: ANY
£9.99
DEL BY 6PM ON SATURDAY IF
ORDERED ON FRIDAY BEFORE 3PM

UK offshore

Royal Mail

Standard
Basket Value: Up to £100
£2.99
(3 - 5 Working Days)

Standard
Basket Value: Over £100
FREE
(3 - 5 Working Days)

DPD

Two Day
Basket Value: ANY
£9.99
2 Working Days

EU Shipping from Jan 31st

Please be advised that we are experiencing ongoing delays with Royal Mail shipped items to most EU countries. If timing is critical to your order, please upgrade to DHL shipping options.

sales tax

Please be aware that  after Jan 1st 2021 you will no longer be charged UK sales tax at the point you place your order with us. Instead, the price you pay us will be reduced by the UK sales tax amount but you may then be charged a similar amount of tax by your own country before you receive your order. The carrier will contact you to collect this amount from you directly. You can work out the sales tax rate applicable to you by checking the table below.

Import Duty

At the same time you may be charged import duty on your items. The import duty rate depends on what the item is. See below for info

Caps 2%

Arm, Knee and Leg warmers 6%

Gloves and Neck Warmers 8%

All other items of clothing 12%"

Europe - Zone 1 - Belgium, France, Germany, Netherlands, Luxembourg

Royal Mail

Tracked & Signed Europe
Basket Value: Up to £75
£3.99
(7 - 14 Working Days)

Royal Mail

Tracked & Signed Europe
Basket Value: £75 - £150
£1.99
(7 - 14 Working Days)

Royal Mail

Tracked & Signed Europe
Basket Value: Over £150
FREE
(7 - 14 Working Days)

Rest of Europe

Royal Mail

Tracked & Signed Europe
Basket Value: Up to £75
£3.99
(7 - 14 Working Days)

Tracked & Signed Europe
Basket Value: £75 - £150
£1.99
(7 - 14 Working Days)

Tracked & Signed Europe
Basket Value: Over £150
FREE
(7 - 14 Working Days)

DHL

Express Europe
Basket Value: Up to £75
£14.99
(1 - 2 Working Days)

Express Europe
Basket Value: £75 - £200
£9.99
(1 - 2 Working Days)

Express Europe
Basket Value: Over £250
FREE
(1 - 2 Working Days)

Rest of the World

Please be advised that we are experiencing ongoing delays with Royal Mail shipped items to most EU countries. If timing is critical to your order, please upgrade to DHL shipping options.

Royal Mail

Tracked & Signed International
Basket Value: Up to £75
£3.99
(5 - 10 Working Days)

Tracked & Signed International
Basket Value: £75 - £150
£1.99
(5 - 10 Working Days)

Tracked & Signed International
Basket Value: Over £150
FREE
(5 - 10 Working Days)

DHL

Express International
Basket Value: Up to £75
£14.99
(2 - 4 Working Days)

Express International
Basket Value: £75 - £250
£9.99
(2 - 4 Working Days)

Express International
Basket Value: Over £250
FREE
(2 - 4 Working Days)